How do I create and save a DxDiag.txt file?

Modified on Tue, 12 Sep 2023 at 01:07 PM

For games on PC, it's very quick and simple to create a DxDiag.txt file.  These are extremely helpful to our support representatives in diagnosing potential root causes for common PC problems, such as launch crashes, incompatibilities, and graphical/sound defects.  Here's how you do it:

  1. From anywhere in Windows, press and hold the Windows key (on the bottom-right of your keyboard, between Ctrl and Alt) and simultaneously press R
  2. The Run dialog will appear
  3. Type "dxdiag" and press Enter
  4. The DirectX Diagnostic Tool will appear, showing all of your system information
  5. Click on "Save All Information... " at the bottom of the window
  6. Optionally rename the file and then save it to a location of your choice

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