I purchased Terraria but I can’t download it. Google Play is telling me to purchase the game again.

Modified on Tue, 12 Sep, 2023 at 12:59 PM

We’ve found that resetting your Google Play cache helps resolve this issue.

Here are the instructions from Google to reset your cache:

https://support.google.com/googleplay/answer/9037938?hl=en

Step 1: Make sure Google Play Services is up to date

  1. On your Android phone or tablet, open the Settings app Settings.
  2. Tap Apps & notificationsand thenSee all apps.
  3. Scroll down and tap Google Play Services.
  4. Scroll down and tap App Details.
  5. Tap Update or Install. If you don’t see these options, follow the steps in Step 2 and Step 3.

Step 2: Clear cache & data from Google Play Services

Important: When you clear Google Play Services data or storage, it may delete some information saved to your device, including transit cards, COVID cards, and virtual payment cards saved to Google Pay.

  1. On your Android phone or tablet, open the Settings app Settings.
  2. Tap Apps and thenSee all apps.
  3. Scroll down to "Google Play Services."
  4. Tap Google Play Services.
  5. Tap Storageand thenClear Cache.
  6. Tap Manage Spaceand thenClear all Data.

Step 3: Clear the cache & data of the Play Store

This gives the app a fresh start and can help fix issues.

  1. On your Android phone or tablet, open the Settings app Settings.
  2. Tap Apps & notificationsand thenSee all apps.
  3. Scroll down and tap Google Play StoreGoogle Play.
  4. Tap Storageand thenClear Cache.
  5. Tap Clear data.
  6. Re-open the Play Store, and try your download again.

If these steps don’t work, see other troubleshooting steps.

If you originally purchased the game through the free trial version, please reach out to the support team with your proof of purchase

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article