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  1. 505 Games Support
  2. DEATH STRANDING
  3. Known Issues & Other Solutions

Known Issues & Other Solutions

  • DEATH STRANDING is crashing between Chapter 13 and 14. What can I do?
  • I'm receiving an Access Violation or other crash in DEATH STRANDING.
  • 日本からカスタマーサポートに連絡するにはどうすればいいですか?
  • I'm receiving an "Error initializing rendering configuration, check video card and drivers" message when trying to launch DEATH STRANDING.
  • I'm experiencing framerate stuttering and/or other performance drops in DEATH STRANDING.
  • My copy of Windows 10 is fully updated, but DEATH STRANDING is asking me for an older version before I can play.
  • Other games are experiencing degraded performance in Steam after preloading DEATH STRANDING.
  • There's no sound coming from the sound device.
  • Where can I check the sound device for BB's audio?
  • BB's voice output from the options in the game is configured, but I can't select Confirm, or the audio isn't playing.
  • I want to set the audio to 5.1ch / 7.1 ch surround, but I don't know how.
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