Known Issues & Other Solutions
- I'm receiving an Access Violation or other crash in DEATH STRANDING.
- DEATH STRANDING is crashing between Chapter 13 and 14. What can I do?
- 日本からカスタマーサポートに連絡するにはどうすればいいですか？
- I'm receiving an "Error initializing rendering configuration, check video card and drivers" message when trying to launch DEATH STRANDING.
- I'm experiencing framerate stuttering and/or other performance drops in DEATH STRANDING.
- My copy of Windows 10 is fully updated, but DEATH STRANDING is asking me for an older version before I can play.
Technical Information & Requirements
- Can I play DEATH STRANDING with Windows 7 or Windows 8?
- What are the minimum / recommended specs required in order to run DEATH STRANDING?
- How much HDD space is required to install and run DEATH STRANDING on PC?
- Is DEATH STRANDING compatible with Mac or Linux?
- Is DEATH STRANDING locked at 60 frames per second?
- Will the PC version have High Dynamic Range (HDR) support?
Retail/Digital Purchases, Preorders, and DLC
- Where is the DEATH STRANDING soundtrack in Steam? I can't find it.
- I'm receiving an MD-0011 error when trying to install the Epic version of DEATH STRANDING.
- My Japanese physical retail copy of DEATH STRANDING has a EU Steam code enclosed. Will this activate in my region?
- 購入したDEATH STRANDINGゲームには、「EU」のSteamコードが入っていました。これは私の国でも問題なく使用できるのでしょうか？
- What do I get on Day One if I purchase DEATH STRANDING? (Retail / Physical)
- Where can I purchase DEATH STRANDING?