General FAQs

Frequently Asked Questions

• What should I do if I want a refund?
• Can I call 505 Games for phone-based help & support?
• Can I stream your games on Twitch or YouTube?
• I submitted a ticket, but haven’t received a response. What should I do?

Technical Questions

• How do I create and save a DxDiag.txt file?
• Any advice for display / video driver problems on PC?
• I'm receiving an api-ms-win-crt-runtime-l1-1-0.dll error. How do I fix this?

About 505 Games

• I would love to join the 505 Games team! Do you have any job openings or a careers page?
• Can you tell me more about 505 Games?