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  1. 505 Games Support
  2. General FAQs

General FAQs

Frequently Asked Questions

  • What should I do if I want a refund?
  • Can I call 505 Games for phone-based help & support?
  • Can I stream your games on Twitch or YouTube?
  • I submitted a ticket, but haven’t received a response. What should I do?

Technical Questions

  • How do I create and save a DxDiag.txt file?
  • Any advice for display / video driver problems on PC?
  • I'm receiving an api-ms-win-crt-runtime-l1-1-0.dll error. How do I fix this?

About 505 Games

  • I would love to join the 505 Games team! Do you have any job openings or a careers page?
  • Can you tell me more about 505 Games?
505 Games Support