Chat Text Box missing, Live Issue
We've had some reports of players not being able to open the chat text box on PS4 Pro. We have investigated this issue and we have found that on the PS4 Pro running in 4K mode the text input box does not appear.
We are currently looking into a solution for this, but a workaround you can use is to go into your PS4 settings and change your resolution from 4K to 1080 and you should be able to access the text input box again.
We're sorry for the inconvenience and hope to get a fix out soon.