We are sorry to have to tell you that we have recently had a tough time here at HQ.
A mutiny has broken out in the Barracks!
The Mortarmen are at the root of a recent issue in Battle Islands.
An issue with their pathfinding causes a battle to become locked up and freeze the game.
On closing and reopening the game, it becomes stuck and will not proceed past the downloading stage.
We recommend you join us in reprimanding these insubordinate Mortarmen by refraining from using them until a patch with a fix can be released.
This will avoid the issue happening more than once.
If you have been affected by this issue, we have an automated tool running that will allow players to enter the game again.
Please try logging in again in a few hours.